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2nd Line Support Analyst – Bristol – Up to £30K.

How would you like to work for a fast-growing, employee focused MSP who are finding themselves showered in praise currently owed to their consistent quality approach.

They are looking for a personable and ambitious 2nd Line Support Analyst to join their friendly team to help give first class support to their range of clients throughout the South-West.

Your job will be varied! There will be an array of different responsibilities and duties included in this position so, no, it won’t get boring! One day you might be visiting a client site or and the next be involved in an exciting project with the team. You’ll probably take a few calls too but that’s to be expected!

They have a culture of self-improvement so you can expect the Service Desk Manager to mentor you and help you improve your skills from day 1.

They’d like someone to come with experience in:

  • Office 365 administration
  • Windows Server administration.
  • Desktop troubleshooting
  • Network and Firewall knowledge/troubleshooting
  • Providing technical support for customers via phone (2nd Line)
  • Raising tickets and reports accurately and in conjunction with their processes.

But their technical capabilities span far beyond this so expect to bolster your skills in other areas.

For your significant contribution you’ll be blessed with a selection of awesome benefits including but not limited to bonuses, a beer fridge, company nights out and trips -they’ll even give your birthday off. You can probably sense that this company look after their employees, have a great fun culture but work hard off the back of it.

If this sounds of interest, then please click apply.

Job Information

Job Reference: 2ND0_1557401938
Salary From: £25000
Salary To: £30000
Job Industries: IT
Job Locations: Bristol
Job Types: Permanent

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